Refund policy
### **Returns & Refunds Policy** Â
All purchases made through Amazon are subject to **Amazon’s return and refund policies**. If you need to initiate a return, please visit **[Amazon's Returns Center](https://www.amazon.com/returns)** and follow their process. Â
If you encounter any issues with your order, such as receiving a damaged or incorrect item, please **contact us first** at **support@botanypath.com** so we can assist in resolving the issue. Â
### **Damages & Issues** Â
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or incorrect. While Amazon handles returns and refunds, we are happy to **assist in resolving any concerns**. Â
### **Exchanges** Â
As all purchases are processed through Amazon, **exchanges must be handled through Amazon’s return system**. You may need to return the original item and place a new order. Â
### **Refunds** Â
Refunds will be issued according to **Amazon’s refund policy**. If you have not received your refund within Amazon's standard processing time, please check your Amazon account or contact Amazon customer service for further details. Â
For additional questions, feel free to email us at **support@botanypath.com**. Â